MDI Online Support

This site is for use by clients of MDI with active support contracts only. An incident ticket is needed to use this site. For clients without an active support contract, please contact us for arrangements for a prepaid session as needed.

To open a remote session with the assigned MDI technician in the ticket issued by the help desk please click on the appropriate link:


     For OmarIN: HelpMeOmarIN.exe

     For OmarFL: HelpMeOmarFL.exe

     For Ramzi: HelpMeRamzi.exe

     For Rushdi: HelpMeRushdi.exe


For assistance please call MDI at 812-537-4448 or Email us @ mdisupport@midwestdatainc.com